CASE STUDY: Ashland Fiber Network

To enhance quality of life for residents and strengthen the local economy, the city of Ashland, Oregon built its own high-quality, high-speed municipal broadband service.

In 2016, Susan Unger was hired by Ashland Fiber Network to help design and execute its consumer and business marketing programs.

In this role, Susan has provided the agency with expertise in strategic planning, marketing strategy, branding, customer experience management and the design and production of print and digital promotional materials.

It is with great pleasure that I personally recommend Susan Unger of Master Strategy as a marketing consultant and strategic planner. Susan has been instrumental in creating marketing content that creates brand awareness and educates our customers about the unique products and services our city-owned telecommunications network provides. Her understanding of strategic communications and “outside the box thinking” has been invaluable for my business unit. — DONALD KEWLEY, OPERATIONS MANAGER